Sterling silver is a fine metal, and therefore, changes over time! This does not mean the item is unusable, it just needs some love <3

WiRealm pieces include (but are not limited to) rings, ear crickets, earrings, pendant necklaces, etc. We tend to get requests for WiRealm pieces, but if you have other pieces in question, feel free to reach out to learn whether we can assist.

IF YOU ARE LOCAL. Process below is still similar, but we’d skip the shipping!

Step 1: Email us with picture(s) of your item and any specific details.
Step 2: Both parties discuss your desired result, options to achieve it, timeline and pricing (between $10 and $40 depending on volume and tarnish level)
Step 4: Purchase!
Step 5: If you are local, we will plan a time/place to meet up. If you are not local, ship item(s) to address (will be provided to you).
Step 6: We repair your item.
Step 7: We ship it back to you.

THE REPAIR INCLUDES
- Item will be cleaned with relevant chemicals tools or devices to remove tarnish, dirt, build-up (liquid polish cleaner, tumbler, ultrasonic cleaner)
- Replacement of earring hooks, chain or other related components
- Shape up of wire parts that could use some love (if applicable)

FINALLY
- We will fix it up for you and send it back ASAP! (2 week turnaround)

KEEP SILVER PRETTY
”Now that your jewelry is all clean and sparkling how do you keep it from tarnishing again? Wear it more often. Frequent handling and wearing dramatically reduces the development of tarnish. Pieces that are worn every day rarely need polishing. If you decide your jewelry does need polishing, it will hardly require any time at all because you’re simply sprucing things up rather than taking on years or decades’ worth of tarnish build.” Note that “…silver tarnishes faster in areas with higher levels of humidity and air pollution. This is why it’s ideal to store silver jewelry in air-restricted places such as jewelry boxes or home safes, not out in the open on top of your dresser.”

To learn more about CAUSES OF TARNISH, the difference between TARNISH VS PATINA and for a more comprehensive look at Sterling Silver care, check out this awesome article!