Features Overview

STERLING SILVER

Sterling silver is a fine metal, and therefore, changes over time! This does not mean that if an item has changed that the item is unusable, it often just needs some love <3 Check out more info about STERLING SILVER CARE here.

WHAT WE WORK ON
Repair: We can swap/replace earring hooks, chains, basic clasps, length of items (sometimes). May involve shaping up of wire parts that could use some love (if applicable).
Clean: We offer cleaning on both WiRealm and other sterling pieces. Think rings, ear cuffs, earrings, pendant necklaces, etc. We prefer to avoid gems & stones, as this is not our specialty and would not want to risk damaging your item. Item will be cleaned with relevant tools, devices, or chemicals to remove tarnish, dirt, build-up (ie: polishing cloth, rock/jewelry tumbler, ultrasonic cleaner, liquid polish cleaner)

COST
Cost can range between $10 and $50+ depending on quantity of items that need adjustments and/or tarnish level.

WHAT NOW
Contact us here with Subject “Repairs & Cleaning” with PICTURES and short description of the item(s) you want worked on. We will provide step by step instructions plus COST quote to get your items in better shape.

RUBBER BANDS

Bought a WiRealm bracelet and it’s seen lots of love? Broken rubber rings? Rubber more stretchy than desired? Want some extra shine on the metal? Since we made everything by hand, we can MOST LIKELY restore or repair it for you. Check out more info about BRACELET CARE > RUBBER here.

WHAT WE DO (as needed)
Repair: We can replace rubber rings (cut, sliced, damaged, missing), adjust size of bracelet, polish/realign metal rings.
Cleaning: Deep cleaning of the bracelet (ie: anti-grease soap, Qtips, towels, etc.)

COST & POLICY
- If you want a sizing adjustment, cost can range between $free - $20, depending on complexity and wear of item.
- If you purchased LESS than 6 months from request and need a fixing, we’ve most often seen this due to accidental scuffing or an animal interaction, and can be fixed with an easy replacement. This will be on us.
- If you purchased LESS than a year from request, most likely affected by overexposure to lotions/oils/abrasive substances or sat in water too long too often. Avoid those for next time! Happy to REPLACE it for approx. 50% of the original price you paid for it.
- If you purchased MORE than a year from request, this falls under normal wear and tear (inflation/overstretching of rubber) and you might need a new bracelet! Happy to swap out at approx. 75% of the original price you paid for it.

Feature 3

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